Contact Us

Thank you for choosing Nestly. If you have any questions about your order, our products, shipping, returns, or anything else, our customer care team is here to help.

Customer Support

Email: britoraes@proton.me

Phone: +44 7745 614573

Business Address

Nestly
40 Newcastle Rd
Durham
England
DH5N 4HE
United Kingdom

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Closed

We aim to respond to all customer enquiries within 1–2 business days.

Order Enquiries

When contacting us about an existing order, please include your order number and the email address used when placing the order. This will help us assist you as quickly as possible.

Returns & Refunds

For questions regarding returns, exchanges, damaged products, or refunds, please contact our customer care team before returning any item.

Please do not send products back to us without first receiving return instructions from our customer service team.

Need Help?

You can contact us at any time by email at britoraes@proton.me. We will do our best to make your shopping experience with Nestly simple, reliable, and enjoyable.